Privacy Policy

Effective Date: October 2024

High Roller Delivery (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and share information from users of our website, mobile applications, and delivery services (collectively, the “Services”). By using our Services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect the following types of information from you:

A. Personal Information
-Contact Details: Such as your name, phone number, email address, delivery address, and billing address.
- Payment Information: Credit/debit card details or other payment methods when you place an order.
- Account Information: If you create an account with us, we may collect a username, password, and other personal information.

B. Non-Personal Information
- Device and Usage Information: Information about your device and how you interact with our website or app, such as IP address, browser type, operating system, and browsing behavior.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and gather data about usage patterns.

2. How We Use Your Information

We use the information we collect to:

- Provide and improve our Services, including processing orders and deliveries.
- Communicate with you, such as sending order confirmations and updates.
- Process payments and prevent fraud.
- Personalize your experience and recommend products.
- Conduct marketing and promotional activities with your consent.
- Comply with legal obligations.

3. Sharing Your Information

We may share your personal information with:
- Service Providers: Companies that help us operate our business, including payment processors, delivery partners, and customer support services.
- Business Partners: With your consent, we may share information for marketing or promotional purposes.
- Legal Obligations: If required by law, we may share your information with government authorities or law enforcement.

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Security

We use reasonable and appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving marketing communications at any time.
- Request that we restrict the processing of your personal data or object to its processing.
- Withdraw consent where we rely on your consent to process personal data.

To exercise these rights, please contact us at [email protected].

7. Children's Privacy

Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we have collected information from a minor, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the Oct 15, 2024. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

High Roller Delivery  
[email protected]
(510)239-8244 
440 Beaumont Ave Ste A2-403
Beaumont, Ca 92223