High Roller does not offer any returns for any reason at all, you may cancel your order for a full refund at any time before shipping.

Please do not send any products back to us as the package will be refused and returned to sender.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

High Roller offers a 100% refund on all orders prior to shipping. High Roller does not offer refunds on any orders for any reasons at all after they have shipped. Only in the event that a product has been damaged or is faulty will High Roller consider offering a replacement order at their sole discretion. High Roller does not offer returns for any reason at all.

High Roller takes a photograph of every order before they are shipped, therefore if you receive the incorrect product(s) or the flower is in bad condition, High Roller will offer a replacement at High Roller sole discretion and will only consider a replacement after a customer provides sufficient photographic evidence. In the event that High Roller confirms that High Roller has made a mistake, then High Roller will re-ship a replacement product(s) free of charge.

UNDER NO CIRCUMSTANCES SHOULD YOU SEND PACKAGES BACK TO US, PACKAGES WILL BE REFUSED AND RETURNED TO SENDER.